Frequently Asked Questions & Policies

We offer luxury dry cleaning, wash & fold services, embroidery, tailoring and alterations, same-day pressing, and concierge pickup & delivery. Subscriptions are available for added convenience.

No, you do not need a subscription. Subscriptions are for those who are frequent flyers. For example, someone who drops off 30 collard shirts each time they visit, they would benefit more from a subscription than they would retail pricing. Subscriptions save our customers approximately 25% off of retail pricing for individual garments. Our subscriptions are available for wash and fold and dry clean. Lastly, we offer subsctiptions that combine both, wash and fold and dry clean.

You can schedule a pickup directly on our website through the "Schedule Pickup & Delivery" page. Simply choose your preferred date and time.

Standard dry cleaning and wash & fold services have a 48-hour turnaround. Priority/Express options are available.

Our subsctiption benefits include priority service, free minor repairs, concierge pick up and delivery and much more! Visit our Membership page for more details.

Yes, we specialize in luxury fabrics such as silk, cashmere, and leather. Our eco-friendly cleaning process is safe for all garment types.

YYes, we offer cleaning and preservation for all of our brides, this includes a keepsake box for your dress that will protect it from any yellowing. Your dress will be ready for the next generation!

We take the utmost care with every garment. In the rare event of loss or damage, we follow strict protocols and offer compensation based on the condition and original value of the item.