Frequently Asked Questions & Policies
Find answers to your questions and understand our policies.
We offer luxury dry cleaning, wash & fold services, same-day pressing, and concierge pickup & delivery. Memberships are available for added convenience.
You can schedule a pickup directly on our website through the "Schedule Pickup & Delivery" page. Simply choose your preferred date and time.
Standard dry cleaning and wash & fold services have a 48-hour turnaround. Members with Silver and Gold plans can enjoy 24-hour and same-day pressing options.
Our memberships include Bronze, Silver, and Gold tiers with exclusive benefits like priority service, free minor repairs, and wardrobe rotation. Visit our Membership page for more details.
Yes, we specialize in luxury fabrics such as silk, cashmere, and leather. Our eco-friendly cleaning process is safe for all garment types.
We take the utmost care with every garment. In the rare event of loss or damage, we follow strict protocols and offer compensation based on the condition and original value of the item.
Our Policies
Privacy Policy
We are committed to protecting your privacy. All information collected during transactions is securely stored and never shared with third parties.
Terms of Service
All services provided by Pressed Society are subject to our standard terms and conditions, which include liability limitations and care instructions.
Refund Policy
Refunds are issued on a case-by-case basis. Please contact our customer service team if you encounter any issues with your service.